Refund policy
Return & Refund Policy
At The Black Crown Box, we take product quality, safety, and customer satisfaction seriously.
All Sales Are Final
Due to the personal-care and skincare nature of our products, we do not accept returns or exchanges for change of mind, including on unopened, opened, or used products.
Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 7 days of delivery at info@goodvibras.com.
Please include:
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Your order number
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A description of the issue
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Clear photographs of the affected product
We will review your request and provide an appropriate resolution, which may include a replacement, refund, or store credit, as applicable.
Incorrect Items
If you receive an incorrect item, contact us within 7 days of delivery. We will arrange to correct the order at no additional cost.
Subscription Orders
Subscription orders cannot be canceled once they have been processed and shipped. Cancellation of future subscription renewals is subject to the subscription terms presented at checkout.
Your Consumer Rights
This policy does not limit any rights or remedies available under applicable law.
Contact Information
The Black Crown Box is operated by H&P Fusion LLC.
Email: info@goodvibras.com
Website: https://theblackcrownbox.store